Flipkart is duty bound to provide fair treatment to our Consumer and Consumer grievances.
What does "Grievance" mean?
Grievance means any issue related to the product/service which has been availed by the consumer from the Flipkart Platform and consumer is seeking resolution for the same.
In case of any query or complaint the Consumer can approach us and reach out to us through ‘Contact us’ and ‘Help Centre’ tab available on this page.
Journey:
If your query / complaint not resolved needs to be escalated : As per the applicable laws, Flipkart has appointed a “Grievance Officer” to address your grievances.
Here are the details for Grievance officer:
Mr. Shremanth M
Designation: Senior Manager
Flipkart Internet Pvt Ltd Block B (Begonia),
8th Floor Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District, Karnataka : 560103, India
Contact no. : 044-45614700
Our ‘Grievance Redressal Mechanism’ is as follows:
For more details, please visit Terms of Use